Mediqia is a France-based medical technology company with strategic operations in the UAE.

We specialise in delivering high-performance medical devices, with a current focus on urology and minimally invasive surgery, and ensuring full regulatory compliance across Europe, the Middle East, and Africa.

We currently operate in Europe, the Middle East, and Africa, with an expanding global network that works with select, certified manufacturing partners worldwide.

All production sites comply with international standards for medical devices, ensuring consistent quality, traceability, and performance.

We bridge the gap between manufacturers and healthcare institutions by combining clinical expertise with regulatory mastery, offering rapid, compliant, and efficient product integration.

We currently specialize in:
- Urology (Cystoscopes, Ureteroscopes)
- Gastrointestinal
- Endoscopy
- Gynecology
- Respiratory & Airway

More specialties are under development.

Yes. All Mediqia products are CE marked and meet the latest EU MDR requirements.

Yes, before including a product to our portfolio, we make sure that all of our products include the following certifications:
- CE Mark (EU)
- ISO 13485 Certified
- EU MDR Compliant
- Sterile | Single-Use

Yes. All regulatory and clinical documentation, including Instructions for Use (IFUs), Declarations of Conformity (DoC), and safety data sheets, are available upon request.

As single-use sterile devices, they do not require long-term warranties. However, batch traceability and manufacturer quality assurance apply to every unit.

Yes. Hospitals and clinics can order directly by contacting us or through our distributor network.

For some products, MOQ may apply depending on the product line and country.

We offer flexible terms tailored to each customer's profile and order volume. Public hospitals may be eligible for longer-term invoicing.

Please contact us via our website, email, or phone. A member of our commercial team will respond within 24 hours.

Delivery times typically range from 2 to 7 working days, depending on the product and destination country.

We use certified medical logistics partners to guarantee safe, compliant, and efficient delivery.

Yes. We offer global shipping to Europe, the Middle East, North Africa, and select other markets.

In the rare event of a delay or missing shipment, please contact our support team immediately. We will investigate and resolve the issue as quickly as possible.

Due to the sterile, single-use nature of our devices, we cannot accept returns once the packaging has been opened or compromised. Returns are only accepted in case of:
- Delivery of incorrect items
- Manufacturing defects
- Damage during shipping

All returns must be reported within 5 business days of delivery.

Email us at sales@mediqia.com with your order reference, issue description, and photo evidence (if applicable). Our team will review and initiate the appropriate process.